No, we're sorry, we offer cash refunds only when you return a product bought by Cash on Delivery, to a store. Since your second purchase was made with a Credit Note, it is no longer eligible for a cash refund on return.
Articles in this section
- What is your policy on returns?
- What is your returns policy on Home Box products?
- Are there products I cannot return online?
- What if I want to return a product that was part of a Buy 1 Get 1 Free offer or a Bundle promo?
- My Same Day Delivery didn't arrive on the same day. Will my Same Day Delivery charge be refunded?
- What if I want to return part of an order that came with a voucher?
- My original order was AED 200 or more, so I qualified for free shipping. Do I still get free shipping if I return all or part of my order?
- Can I exchange my purchase for another product?
- If I pay for my order with a Credit or Debit Card, how long will it take to process my refund?
- I paid for my order by Cash on Delivery. Can I return the products and get a cash refund?