How do I get a refund if I paid for my order by cash? Hiren Parmer November 24, 2017 05:13 Updated Follow If you've paid for your order by cash, you'll receive a Return Voucher worth the full value of your return. These are single-use vouchers valid for 6 months from the date of issue, and you can use yours to shop on Home Box products online. Each Return Voucher can only be used once. If you shop for less than the value of your voucher, you will lose the balance. So make sure you get your money's worth. Comments 0 comments Please sign in to leave a comment.